Privacy Policy
At LGD Locksmith & Service, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.
1. Information We Collect
We may collect the following types of personal and non-personal information:
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Name, phone number, and email address
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Service location and details
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Messages or inquiries submitted through our contact form
2. How We Use Your Information
We use the information we collect to:
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Respond to your requests and provide locksmith services
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Improve our website and customer experience
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Communicate with you regarding appointments, quotes, or updates
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Ensure security and prevent fraud
3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties.
We may only share your information with:
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Service technicians to fulfill your request
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Legal authorities, if required by law
4. Cookies & Tracking
Our website may use cookies and similar technologies to enhance user experience and analyze site traffic.
You can control cookie settings through your browser.
5. Data Security
We take reasonable steps to protect your data from unauthorized access, misuse, or disclosure. However, no method of transmission over the internet is 100% secure.
6. Your Rights
You may request to:
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Access, update, or delete your personal information
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Opt out of marketing emails or communications
7. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of those websites.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on our website.
9. Service Terms & Free Estimates
At LGD Locksmith & Service, we proudly offer free estimates for all our locksmith services. Customers are entitled to cancel the technician's dispatch request at any time before the technician arrives at the location — with no cancellation fee.
However, in some cases, a Service Call fee may apply, especially if a technician has already been dispatched and is en route to the location, or if the customer requests a diagnostic without committing to the service. The Service Call fee covers travel time, basic inspection, and time reserved for the appointment.
We are committed to transparency and will always inform you in advance if such a fee applies.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
📧 Email: [your-email@example.com]
📞 Phone: [your-phone-number]